My Homeys Gourmet Hamantaschen tries to use the freshest and best quality ingredients, and if you are dissatisfied, we want to make it right. Please contact us by email at MyHomeys.email@example.com and/or by phone at (256)3-Homeys [256-346-6397]. We will send you a shipping label so that the Homeys can be sent back to us at our expense so that we can fully evaluate the problem.
If you should receive a package where the enclosed Homey flavors are not what was ordered according to the packing list, please contact us immediately by email at MyHomeys.firstname.lastname@example.org and/or by phone at (256)3-Homeys [256-346-6397]. We may require photodocumentation of both the Homeys and the packaging in order to process a refund or send out a new order of freshly baked Homeys.
Homeys Gourmet Hamantaschen is not responsible for packages with incorrect or incomplete addresses. Please make sure you check your order for accuracy before submitting it. Don't forget the appropriate apartment numbers and North/South/East/West designations if applicable. Commercial addresses will require a company name and/or suite number.
If the package is returned to us because you provided an incorrect address or the package is refused by the recipient, we will not refund your money. If you want, we will send out a new package of Homeys, fresh from the oven, to the corrected address for 1/2 price. However, you must pay the full price of shipping costs. If My Homeys somehow puts an incorrect address on the package, different than what you have entered on your order, we will either refund your entire cost or ship a new package with freshly baked Homeys at no charge to you.
We understand that sometimes innocent mistakes happen. If you've placed an order and realize there is an error, please contact us immediately by email at MyHomeys.email@example.com AND by phone at (256)3-Homeys [256-346-6397]. All orders are time and date stamped when placed, so if you contact us within 6 hours of placing the order with a correction, we can usually make the correction without a fee.